Powerful Features for Every Business Need
Discover how our AI-powered platform delivers exceptional automation across all your customer touchpoints
Omnichannel Excellence
Meet your customers wherever they are with seamless integration across all platforms
Website Chat Widget
- Capture visitors immediately
- Reduce bounce rates significantly
- Complete transactions without leaving site
- Seamlessly branded to match website
- Mobile-responsive design
- Customizable appearance
Facebook Integration
- Auto-reply to DMs instantly
- Comments auto-reply on posts
- Lead generation from Facebook
- Messenger bot automation
- 24/7 customer engagement
- Seamless handoff to agents
Instagram Integration
- DMs + Comments auto-reply
- Story mention responses
- Product inquiry handling
- Influencer collaboration support
- Visual content responses
- Shopping integration
Telegram Integration
- Fast, secure messaging platform
- File sharing and document collection
- Group bookings and bulk inquiries
- Tech-savvy customer engagement
- Bot commands for quick actions
- Channel broadcasting capabilities
WhatsApp Integration
- 2+ billion users worldwide already use it
- Instant booking confirmations with rich media
- Payment links sent directly in chat
- Order status updates in real-time
- Perfect for customer-preferred communication
- Support for WhatsApp Business API
Custom CRM Integration
- HubSpot, Salesforce & more
- Sync customer data automatically
- Update CRM from conversations
- Lead scoring integration
- Pipeline management
- Custom API connections
🔄 Unified Experience
Customer starts on email, continues on WhatsApp, completes on website – all conversations synced, context preserved. One seamless journey.
Core Automation Capabilities
Smart Scheduling
Automated appointment booking with conflict detection, timezone handling, and calendar integration
Payment Processing
Secure payment collection across all channels with multiple payment gateway integrations
Order Management
End-to-end order processing from placement to delivery tracking and returns
Document Handling
Collect, process, and manage documents seamlessly via email or chat
Customer Management
Intelligent CRM integration with customer data sync and profile management
Custom Workflows
Design and deploy custom business processes tailored to your unique needs
Live Data Endpoints
Connect real-time APIs so your AI can fetch and post live data from any industry or service
Turn your simple chatbot into a powerful agentic AI that can check inventory, process orders, verify bookings, collect leads, and execute real business actions – all through natural conversation.
Works With ANY REST API
Connect to retail inventory systems, banking platforms, CRM databases, logistics networks, healthcare systems, or your own custom services. Use GET to fetch data, POST to submit data – the AI handles everything through natural conversation.
Use Cases Across Industries
Hotels
Check room availability
E-Commerce
Track orders & inventory
Healthcare
Book appointments
Finance
Check account status
Real Estate
Property availability
Services
Schedule bookings
Lead Gen
Collect & qualify leads
Any Industry
Custom integrations
How It Works
Set up your live data endpoints in minutes – no coding required
Define Trigger Keywords
Set keywords like "availability", "order status", "book appointment" that tell the AI when to call your API.
Collect User Context
AI asks visitors for required info (dates, order ID, account number) before making the API request.
Configure API Connection
Choose GET or POST, add authentication, and use dynamic placeholders like {checkIn} or {orderID}.
Shape AI Responses
Tell the AI how to interpret and present the data – show room prices, inventory counts, or order details.
Smart Caching
Set cache duration (0-1440 mins) per endpoint. Clear cache anytime to force fresh data.
Deploy & Scale
Endpoints sync across all your properties. Clone websites to replicate automation instantly.
Real-Time Data Sync
Visitor
"Is there a room available for Dec 15-18?"
VynAI
Collects context & calls your API
Your API
Returns live data (availability, prices, etc.)
Smart Response
"Deluxe Room available at $199/night!"
AI Performs Custom Tasks Based on Scenarios
Check Inventory
AI fetches real-time stock levels and product availability from your systems
Process Orders
Automatically submit orders to your backend when customers complete purchases
Book Appointments
Check calendar availability and create bookings directly in your scheduling system
Verify Account Status
Securely fetch customer account details, balances, or membership status
Collect & Submit Leads
Gather lead information and POST directly to your CRM or marketing tools
Track Shipments
Fetch real-time shipping status from logistics APIs and update customers
Intelligence & Analytics
Advanced Analytics
- Real-time conversation metrics
- Customer satisfaction tracking
- Conversion funnel analysis
- Channel performance comparison
- Peak usage identification
- Custom report generation
- ROI calculations
- Predictive insights
AI Intelligence
- Natural language understanding
- Context-aware conversations
- Multi-language support (40+ languages)
- Sentiment analysis
- Intent recognition
- Continuous learning from interactions
- Personalization engine
- Smart escalation to humans
Enterprise-Grade Infrastructure
Integrations
- • Zapier
- • REST APIs
- • Webhooks
- • Custom connectors
Security
- • End-to-end encryption
- • GDPR compliant
- • SOC 2 certified
- • Data residency options
Infrastructure
- • 99.9% uptime SLA
- • Auto-scaling
- • Global CDN
- • Disaster recovery
Support
- • 24/7 live support
- • Dedicated manager
- • Training included
- • Regular check-ins
Ready to Experience These Features?
Schedule a free consultation to see how our platform can transform your business